Digi Postpaid Support

What is the contract period for Pakej Power Jimat?​

The Pakej Power Jimat comes with 12 months contract.

Where can I sign up for the Pakej Power Jimat ?​

You can sign the Pakej Power Jimat at any participating Digi Store, Digi Store Express, Digi Dealer or Digi Online Stores.​

Who is eligible to sign up for this Pakej Power Jimat?​

This offer is applicable to new line registrations, port-ins, prepaid to postpaid conversions and existing Postpaid change of plan.

I am an existing Digi Postpaid subscriber, am I eligible for this Pakej Power Jimat?​

Yes, you can subscribe to Pakej Power Jimat however do note only 1 NRIC can sign up to 1 (one) Pakej Power Jimat contract Digi Postpaid 60.

I am currently subscribed to another mobile operator. Can I switch to Digi by subscribing to this Pakej Power Jimat and without changing my current number?​

Yes, you can switch to Digi by subscribing to this Pakej Power Jimat and keep your current number.​

I am a Digi Prepaid subscriber. Can I subscribe to this device Pakej Power Jimat without change my number?​

Yes, you can convert from Digi Prepaid to Digi Postpaid without changing your number. Do note that a minimum tenure of 60 days with Digi Prepaid is required for sign-up via Digi Store Online.​

If I convert my Digi Prepaid to this device Pakej Power Jimat, will my prepaid credit be carried forward?​

Yes, your prepaid credit (up to a maximum of RM100) will be carried forward and used to cover your bill for the upcoming months.​

I am a foreigner. Can I subscribe to this Pakej Power Jimat?​

Yes, a deposit of RM500 is applicable.​

Do I have to make an advance payment when I purchase this Pakej Power Jimat?​

Yes, a plan advance payment (depending on the device model) will be required for this device bundle contract subscription. Nevertheless, the device advance payment will be rebated to your bill over the contract period.

Will there be a penalty if I terminate within my contract period?​

Yes, a penalty for pre-mature termination is applicable.