Broadband customers with Postpaid payment:

Your bundled Internet quota is only applicable only for domestic usage i.e. within Malaysia. Roaming with your Broadband plan will not utilise your bundled Internet quota. You will be charged separately as listed in the prevailing roaming rates chart. However, it is recommended that you roam with Digi Broadband on a device that enables you to manually select Digi’s preferred roaming network operator so as to enjoy Internet Roaming promotions (for Postpaid customers).

All Digi Postpaid Voice, Digi Broadband Monthly 65, and Digi Broadband Monthly 105 customers when signing up for Broadband Supplementary lines are eligible to this rebate.

Upon arrival at your destination, follow these steps below to purchase a roaming pass: 

Option A - Via UMB Code

Step 1: Insert your Digi Broadband SIM card into your mobile devices 
Step 2: Dial *800# 
Step 3: Press 3 to purchase the roaming pass 
Step 4: You’ll receive a confirmation SMS to notify a successful purchase of Roaming Pass.
 

Option B- via MyDigi App

Step 1: Tap “Buy Add-Ons”
Step 2: Tap the “Roaming” Icon
Step 3: Select the Country and Roaming pass, and your activation date
Step 4: You’ll receive a confirmation SMS to notify you of successful Roaming Pass purchase 

 

If you would like to continue using your mobile device, then 

Step 5: Manually select the specified/applicable network operator 
Step 6: Turn on Data Roaming or Cellular Data/Mobile Data on your mobile phone 
 

If you would like to use it on the MobiFi 

Step 5: Insert SIM Card into MobiFi and download Huawei Link from Google Play Store or Apple App Store on your mobile device. 
Step 6: Launch the Huawei Link app and follow the settings below: 

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Please refer to the table below:
 

No, Internet Sharing cannot be done from the new Digi Broadband plan.

Yes, but only upgrades are allowed. e.g. you can change from Broadband RM60 to Broadband Monthly 105

Yes, you can update your plan to one of the new Broadband plans. To do so, visit Digi outlets, authorized dealers stores, or call Customer Service hotline at 0162211800.

Yes, these are the partner services supported at present:

For Video: iflix, Viu, dimsum, Tonton, Play TV
For Music: Deezer, KKbox

Step 1: Visit digi.my/mybb.
Step 2: Choose your preferred partner services under Movies & Drama.
Step 3: Click on your preferred Partner icon.
Step 4: Subscribe to Partner services and start enjoying the service.

With the RM5 VoIP Internet Top up, you will be able to use VoIP Services with the following (but not limited to) partners:

• WhatsApp
• Face time
• Line
• Kakao Talk
• Skype
• Facebook Messenger
• WeChat
• Google Hangouts
• GrooVe IP
• Viber

Yes, Digi will implement FUP for excessive usage, subject to Digi’s discretion.

No, Broadband plans are only capable of Internet access.

Step 1: Visit digi.my/mybb.
Step 2: Choose your preferred partner services under Movies & Drama.
Step 3: Click on your preferred Partner icon.
Step 4: Subscribe to Partner services and start enjoying the service.

Broadband plans are open to all existing Digi subscribers and new customers. Existing Digi Postpaid customers can sign up for a new Broadband plan as a supplementary line and enjoy monthly rebates up to RM10.

No, only users on Broadband Monthly 65 and Broadband Monthly 105 can subscribe to a Broadband supplementary plan.

Please visit digi.my/mybb to view your quota usage.

Your internet deduction will be based on the order below. Quota availability outside Base Quota depends on additional quota purchases or rewards:
 

Step 1: Visit digi.my/mybb.
Step 2: Click on ‘Internet’ to subscribe to a Broadband plan, change your Broadband plan or purchase Internet Top Ups.

No, VoIP calls are not allowed on Broadband plans, but we do have Internet Top Ups that allow you to make VoIP calls (More information in the Internet Top Up section).

Streaming quota only allows you to stream using the partner services below:

Please refer to the table below for monthly instalment amount and upfront payment:

No, Digi Broadband plans do not have an Internet Rollover feature.

No, upon reaching 100% quota utilization you will no longer be able to continue surfing. Please log in to MyDigi or download the MyDigi App to purchase Internet Top Ups.

No. There will be no excess charges upon exhausting your monthly quota, but you may need to purchase Internet Top Ups to keep your Internet at optimal speeds.

Please refer to the table below to see the supplementary plans available to you: